People

Swiss cheese, teamwork and other things we should learn from the aviation industry

Jakob Endrestad Kielland

Jakob Endrestad Kielland

Jakob is a life-long nerd who's interested in most things. He spends his days trying to create the nicest-feeling, least frustrating air travel experience in the world at Norwegian Air Shuttle. Jakob has a passion for teaching and loves the challenge of communicating complex topics in an entertaining and understandable way, something he aspires to show in his talks!

How did “metal tube, 12 kilometres above the ground” become one of the safest ways to travel, and how can it make you a better developer, designer, or manager?

The aviation industry has turned teamwork and iterative improvement into a science, and proven their importance time and time again. With their radical attitude towards failure, their understanding of what makes for a good team and their reverence of the once-controversial checklist, there is still so much we, as IT professionals, can learn from aviation.

Expect to walk away from this session with a new perspective on how we make products, with fresh ideas based on wisdom from one of the world's most interesting industries.